Items (except earrings and personalised or custom pieces) may be returned within one week of delivery if they do not meet your expectations. They must be returned in the original condition along with any boxes supplied.
After this period refunds will only be given on faulty items returned within a reasonable time period
All jewellery can be cleaned with a specialist silver polish like Talk Town Polish then buffed up with a soft cloth/duster. Stone set jewellery should be soaked overnight in a container with warm water and ‘Fairy’ liquid, then use a soft toothbrush to give a final clean and again buff with a soft cloth/duster. Or you could use Talk Town Silver Sparkle Dip for all your silver jewellery (please follow instructions on the box).